FAQs

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ORDER FAQs

I need to cancel/change my order, how do I do this?


We offer a full refund with cancellations up to 14 days before the agreed collection date. After this, we cannot issue a refund as money/work/time will have already have been spent on the cake. To cancel or change an order, get in touch asap via our email: leafycreams@gmail.com or send a message using the contact form here.




How do I pay?


If you are looking for a pre-designed cake, add your chosen cakes to your cart and at checkout, you will pay through our website. If you want a bespoke cake, fill out the form here. We will contact you via email and provide you with a price. Then we will send a digital invoice over to you. Once that is paid, you will be all booked in!




Can you post/deliver my cake?


We offer hand delivery to postcodes all across Greater Manchester. If you're in the mood for some vegan cake in Bolton, Rochdale, Salford, Tameside, Bury, Manchester, and of course, Wigan, then we can bring it directly to your door with our delivery van. Postage is not something we currently offer due to size restrictions and postage costs.




How do I organize delivery?


It's easy. Just add delivery to your cart before checkout. To add delivery, go to this page and select the appropriate postcode from the drop down menu.




Can I pay when I receive my cake?


No. All non-wedding orders must be paid for in full.





 

ABOUT US

I need to cancel/change my order, how do I do this?


We offer a full refund with cancellations up to 14 days before the agreed collection date. After this, we cannot issue a refund as money/work/time will have already have been spent on the cake. To cancel or change an order, get in touch asap via our email: leafycreams@gmail.com or send a message using the contact form here.




How do I pay?


If you are looking for a pre-designed cake, add your chosen cakes to your cart and at checkout, you will pay through our website. If you want a bespoke cake, fill out the form here. We will contact you via email and provide you with a price. Then we will send a digital invoice over to you. Once that is paid, you will be all booked in!




Can you post/deliver my cake?


We offer hand delivery to postcodes all across Greater Manchester. If you're in the mood for some vegan cake in Bolton, Rochdale, Salford, Tameside, Bury, Manchester, and of course, Wigan, then we can bring it directly to your door with our delivery van. Postage is not something we currently offer due to size restrictions and postage costs.




How do I organize delivery?


It's easy. Just add delivery to your cart before checkout. To add delivery, go to this page and select the appropriate postcode from the drop down menu.




Can I pay when I receive my cake?


No. All non-wedding orders must be paid for in full.





 

WEDDINGS

I need to cancel/change my order, how do I do this?


We offer a full refund with cancellations up to 14 days before the agreed collection date. After this, we cannot issue a refund as money/work/time will have already have been spent on the cake. To cancel or change an order, get in touch asap via our email: leafycreams@gmail.com or send a message using the contact form here.




How do I pay?


If you are looking for a pre-designed cake, add your chosen cakes to your cart and at checkout, you will pay through our website. If you want a bespoke cake, fill out the form here. We will contact you via email and provide you with a price. Then we will send a digital invoice over to you. Once that is paid, you will be all booked in!




Can you post/deliver my cake?


We offer hand delivery to postcodes all across Greater Manchester. If you're in the mood for some vegan cake in Bolton, Rochdale, Salford, Tameside, Bury, Manchester, and of course, Wigan, then we can bring it directly to your door with our delivery van. Postage is not something we currently offer due to size restrictions and postage costs.




How do I organize delivery?


It's easy. Just add delivery to your cart before checkout. To add delivery, go to this page and select the appropriate postcode from the drop down menu.




Can I pay when I receive my cake?


No. All non-wedding orders must be paid for in full.